Two Factor Authentication

Two-Factor Authentication (2FA) provides an extra layer of security to your Rollbar account by requiring a one-time code in addition to a password each time you log in. Two-Factor Authentication can be enabled by each user.

Two-Factor Authentication requires a mobile authenticator app, such as Google Authenticator or Authy.

• Download Google Authenticator for Android
• Download Google Authenticator for iOS

Enabling Two-Factor Authentication

• Click on your username in the lower-left corner and select Authentication Options.
• In the Two-Factor Authentication section of the settings page, enter your password and click Enable two-factor authentication. A QR code such as the following will appear on the left:

• Using your mobile authenticator app, capture the QR code. Once successfully captured, your app will automatically begin generating a time-sensitive code such as the following:

• In Rollbar, enter the code into the Two-Factor Code field to the right and click Validate. If your code is successfully entered, then a list of recovery codes will appear.
• Copy your recovery codes and store them in a secure location.

Logging in with Two-Factor Authentication enabled

When Two-Factor Authentication is enabled, you will be asked to enter a code each time you log in.

• Enter the time-sensitve Two-Factor Authentication code from your mobile authenticator app and click Log In to access Rollbar.

Disabling Two-Factor Authentication

• Click on your username in the in the lower-left corner and select Authentication Options.
• In the Two-Factor Authentication Credentials section, enter your password and a Two-Factor Authentication code, then click 'Disable two-factor authentication'.

Updating Two-Factor Authentication

To update to a new mobile authenticator app or similar, follow the 'Disabling Two-Factor Authentication' instructions above to first disable your existing Two-Factor Authentication, then setup your new authenticator by following 'Enabling Two-Factor Authentication'.

Using a Recovery Code

If you do not have access to your mobile device to get a Two-Factor Authentication code, you can disable 2FA on your Rollbar account as follows:

• Log in to your account, and click the Need to use your recovery code? link
• Enter your username, password, and recovery code then log in.

Two-Factor Authentication will be disabled after you login using a recovery code, so be sure to re-enable 2FA once you regain access to your mobile device.