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Notifications

Rollbar supports several messaging and incident management tools where your team can get notified about errors and important events.

Notifications can be triggered only in specific conditions using filters and the message format can be customized using variables.

Notification Types

  • New Item - An error/ message is seen for the first time.
  • Every Occurrence - Every time an error/ message occurs (use wisely!).
  • 10^th Occurrence - 10th, 100th, 1,000th, 10,000th, … occurrence
  • High Occurrence Rate - {x} occurrences seen in {y} minutes (configurable).
  • Item Resolved - An error/message is marked Resolved.
  • Item Reopened - An error/message is marked Active by a user.
  • Item Reactivated - An error/message occurs again after being marked Resolved.
  • Deploy - A new deploy is reported.
  • Daily Summary - (Available in email only) Summary of daily error/message activity in a project

Notification Filters

To keep your notifications relevant, you'll want to apply filters to limit when they send messages or create incidents. (especially if using an Every Occurrence filter.)

The following filters can be applied to notification rules:

Item and Occurrence Notifications

  • Environment
  • Level
  • Title
  • Filename - Matches the name of any file in the stack trace
  • Context - Matches context value (if included in payload)
  • Method - Matches any method in the stack trace.
  • Framework - Platform/language of the error
  • Path - Allows for filtering based on any data in the JSON payload, e.g. body.body.trace.exception.message . To view the JSON structure of your errors, check out the Raw JSON section of any occurrence.
  • Unique IPs Affected

Deploy Notifications

  • Environment
  • Comment - Matches optional comment sent with deploy

Certain filter criteria support regex matching. You can test your regexes using Pythex.

Notification Variables

Rollbar supports variables in notifications using a familiar {{VARIABLE_NAME}} syntax. Different variable values are available depending on the type of event that triggers the notification.

Usage Examples

Default Deploy Message to Slack:

[##{{project_slug}}] ##{{username}} deployed revision ##{{revision}} to ##{{environment}} ##{{link}}

Default Event title for Datadog:

[##{{project_slug}}] ##{{environment}} - ##{{trigger_description}} ##{{level}}: ##{{title}}

Items

When an item has changed and triggered a notification, the following variables are available:

  • {{link}} - Item URL
  • {{project_slug}} - Project name
  • {{title}} - Item title
  • {{summary}} - Item summary
  • {{markdown_summary}} - Items summary including markdown
  • {{environment}} - Environment reported in item (e.g. production, staging, etc.)
  • {{body.framework}} - Framework reported in item (e.g., Rails, browser-js, etc.)
  • {{level}} - Critical, Error, Warning, Info, Debug
  • {{status}} - Active, Resolved, Muted
  • {{trigger_description}} - Description of event that triggered the notification
  • {{username}} - Rollbar user that triggered the notification (if any)
  • {{last_occurrence_time}} - Friendly-formatted timestamp of last occurrence (e.g. 1 minute ago)
  • {{last_occurrence_link}} - Last occurrence URL

Occurrences

When occurrences of an item trigger a notification, the following variables are available:

  • {{project_slug}} - Project name
  • {{environment}} - Environment reported in item (e.g. production, staging, etc.)
  • {{title}} - Item title
  • {{level}} - Critical, Error, Warning, Info, Debug
  • {{status}} - Active, Resolved, Muted
  • {{occurrence_title}} - Same as item title
  • {{occurrence_link}} - Occurrence URL

Additionally, any data nested under body is available. The notification variable must have an additional body prefix. For example, an occurrence's body.message.body is available as {{body.body.message.body}}

Deploys

When a deploy triggers a notification, the following variables are available:

  • {{project_slug}} - Project name
  • {{username}} - Rollbar user who triggered the deploy, or unknown
  • {{revision}} - Deployed revision
  • {{environment}} - Environment to which the deploy occurred (e.g. production, staging, etc.)
  • {{link}} - URL of deploy details in Rollbar
  • {{start_time}} - Deploy start time (formatted based on project timezone setting)
  • {{finish_time}} - Deploy finish time (formatted based on project timezone setting)
  • {{comment}} - Deploy comment

Notifications